BEDBUGS, MY BANK AND YOUR BUSINESS.

Sometime last week, I had to go to my bank to fix a few things. My account had been blocked for no reason I could place my hands on so I had to get it sorted.
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I couldn’t fix it the whole thing in a day cause I had not gone to the bank with all the utilities and Id’s needed. I had to go again the next day.
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So on this day, I went early to the bank with all that was required, sat and waited to see this particular customer service lady who had opened for me what the policeman calls “case-file” the previous day. She was the IPO in charge of my case. Lol.
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As I sat before this not-exactly young lady, lo and behold the son of man saw a bedbug creeping out of her dress and parading the coastline. Did you say ha? Exactly what I said too, just that I had to manage my volume. I was in the bank for God sake.
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Wetin bedbug dey find for bank?
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I didn’t know how to tell her without sounding off. I mean, how do you tell a lady there’s a bug on her dress in this overtly woke age without embarrassing her and worse, yourself. The son of man had to keep shut and keenly mind the business that brought me there in the first place. Gotta avoid stories that touch.?
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You know many of us are like this lady with our business right? Oh! you didn’t know? Oh! yeah we are. You’ve build invisible walls around your business that customers can’t give you honest advice. No form of feedback whatsoever.
How many of your customers can honestly tell you what is wrong with your business, your product line, your product delivery? etc.
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You’ve got to start asking even if you’re not getting those feedbacks naturally, that way you’ll break those imaginary walls and those feedbacks will flow. Your customers should tell you when they see a bug.

Peace, Love and Cold Zobo

Goodmorning.

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